Help

HOW TO GET APP (ANDROID)

  • Open Google Play / Use link below
  • On your phone use the play store app
  • On your computer, go to play.google.com
  • Find or search for 5AppDelivery
  • When you pick up the app tap install
  1. Click here to download Customer app
  2. Click here to download Driver app

HOW TO GET APP (APP STORE)

  • On your iPhone or iPod touch, open the APP Store App
  • Browse or Search for the 5AppDelivery
  • Tap on get button to install.
  1. Click here to download Customer App
  2. Click here to download Driver app

HOW TO SIGN UP

Launch the App 5AppDelivery on your phone. Tap on sign up

Enter your application details. The field must be complete fill and submit.

HOW TO VERIFY EMAIL.

Check your provided email registration inbox click on the link provided which will take you to

5AppDelivery website to validate your email, after clicking on VALIDATE EMAIL, close the site and

lounch the App, Click on login with another account and enter your registration email and password. 

Click on "LOG IN" to have access. NB: CHECK YOUR SPAM IF VERIFICATION MAIL DOESN'T APPEAR IN YOUR 

MAIN BOX.

How to Sign-up / Register on the App 5App Delivery.

Video Tutorial 

How to Sign-up / Register on the 5App Delivery Driver App

HOW TO LOGIN

Launch the app (5AppDelivery)

Enter your login credentials.

Username / Email and Password.

And click on login.

HOW TO PLACE OR REQUEST ORDER ON 5APPDELIVERY.

Launch the app, 5AppDelivery. Click on delivery details and enter receiver address,

street address, receiver name, select country and enter phone number.

Click on Add Delivery beneath.

Click on proceed booking

Select your preferred transport vehicle

Enter details of your order and click on next, wait to load

Choose cash or wallet by clicking on dropdown arrow

Click on delivery now.

Take picture of the item you want to ship and tap on done

A nearby delivery driver / rider will pick up your item.

Note: you can schedule for a pickup on different date by clicking on schedule.

HOW TO GET ORDERS ON 5APPDELIVERY DRIVER

1. Load your wallet with minimum of ghc10 or more.

HOW TO LOAD WALLET 

1. Open your App, click on the three lines at the top left corner of your phone

2. Select "My Wallet"

3. Enter the amount you want to load, NB: Not less than ghc10.

4. Click "Add Amount" to select your payment method either (Pay with card or Pay with Mobile Money)

5. Select your network provider, enter your number and submint 

6. Authorize by entring your one time password (OTP) sent to your phone (sms)

7. Enter your Momo pin to confirm payment. All set.

NB: Load your wallet with minimum of ghc10 or more to enable you get delivery request, your initial ghc10 deposit can not be withdrawn.

Keep your wallet balance at minimum of ghc10.

HOW TO ACCEPT ODERS ON DRIVER APP

1. 5App Delivery App must be open on your phone to receive an order.

2. Accept an incoming order notification by clicking "ACCEPT"

3. Click on "Arrived" at destination pickup.

4. Click on "Picked up" to start your journey. Navigate for directions.

5. Drop parcel at the delivery destination by clicking on "DROP PARCEL" Take picture to confirm your 

droped parcel and rate your customer. NB: Every custmer rate his or her driver as well for their good or 

bad service.

 

TYPES OF SHIPMENT OR MOVING SERVICES WE PROVIDE:

1 Household stuff

2 Shipping grains anywhere in Ghana

3 Construction materials

4. Any other parcels, you name it and we will ship it.

USING 5APPDELIVERY APP:

The 5AppDelivery app is user friendly. Download it from play store or app store.

Simply open the app, enter start and destination location, then select the type of transport vehicle you want.

SAFETY OF SHIPMENT:

We provide you with reliable vehicles. 5AppDelivery app allows you to track your goods.

At every delivery destination, you are given an alert on your phone. And the driver or rider

signs on the app by sending you pictures of your stuff  at the destination to confirm delivery.

And you can contact our customer service any time you encounter any challenges.

CALL CENTRE

Contact our customer service numbers bellow should you face any difficulties:

What'sApp Only +16152997634